FAQ

Where is Bad Teddy based?

Our office is located in Tallinn, Estonia.

Where are your products shipped from?

We ship our products from our HQ in Tallinn. 

Where are your products shipped to?

Domestic orders (Estonia) get shipped to the nearest pick up point according to the given address. International orders get shipped to nearest pick up point according to the given address or to customers given address. 

Shipping costs?

Estonia: 0€ 

Finland, Latvia, Lithuania: 10€

Rest of the World: 17€

Can I expedite my shipping?

Yes. When you have completed your order we email to you your shipment ID.

Can you ship internationally?

Yes, We are shipping world wide via Omniva, Itella SmartPOST ja DPD.

How can I pay for my order?

Our current payment gateway providers are Visa and MasterCard, Paypal and Maksekeskus and all transactions are handled in Euros €.

How long will it take me to get my order?

Depending on your location from 7 working day to 30 days.